Upstore.net FAQ: Everything You Need to Know About Our Cloud Storage

Simple Answers • No Tech Jargon • Trusted Since 2012

1. General Questions

Q: What exactly is Upstore.net?
A: Think of us as your digital filing cabinet in the sky! We’re a secure cloud storage service that lets you:

  • ⬆️ Upload files (photos, documents, videos)
  • 🔒 Store them safely online
  • 🤝 Share with friends via private links
    Founded in 2012 with servers in the USA/UK.

Q: Is Upstore.net completely free?
A: You can start free with 2GB file uploads, but for serious storage needs, we recommend Upstore Premium ($0.29/day) for:

  • 10TB lifetime storage
  • 1000Mbps speeds
  • No ads or limits

Q: Why choose Upstore over Google Drive or Dropbox?
A: Three killer advantages:

  1. Files stored forever (not deleted after 90 days)
  2. Military-grade security (bank-level encryption)
  3. Massive 5GB file sizes (2.5× bigger than free Dropbox)

2. Uploading & Downloading Files

Q: How do I upload files?
A: Three simple ways:

  1. Drag-and-drop from your computer
  2. Copy-paste links from other sites (no downloading first!)
  3. FTP (for tech-savvy users)
    No software installation needed!

Q: What’s the largest file I can upload?

Account TypeMax File SizeExample Files
Free2GB1 HD movie
Premium5GB4K videos, game files

Q: How many files can I upload at once?

  • Free users: 1 file
  • Premium users: 10 files simultaneously (perfect for photo albums!)

Q: Why is my download slow?
Free accounts have speed limits. Premium unlocks:

  • 1000Mbps downloads (1GB in 8 seconds)
  • 10 parallel downloads
  • No daily limits (free: 6GB/day cap)

Q: Can I resume interrupted downloads?
✅ Yes! Premium users can restart broken downloads where they left off.

3. Security & Privacy

Q: Is Upstore safe for sensitive documents?
A: Absolutely. We use:

  • 256-bit SSL encryption (same as banks)
  • 24/7 guarded servers in USA/UK
  • Password protection on all files
    Safe for tax forms, medical records, client contracts.

Q: Can strangers see my files?
A: Never! Your files are completely private until YOU share a download link. There’s no public search function.

Q: How long do you keep my files?

Account TypeStorage Duration
Guest30 days
Free90 days
PremiumFOREVER

Q: Is hotlinking allowed?
A: No. You must share our official download links – not embed files directly on websites.

4. Premium Membership

Q: What does Premium offer that free doesn’t?
A: Your upgrade unlocks:

  • 🚫 No ads or captchas
  • ⚡ 1000Mbps speeds
  • ∞ Lifetime file storage
  • 📤 10 simultaneous uploads
  • 🔄 Resume broken transfers

Q: How much does Premium cost?
Our budget-friendly plans:

PlanPriceCost/DaySavings
1 Month + 3 FREE Days€16€0.553 bonus days
3 Months€33€0.3615% off
1 YEAR (BEST)€99€0.2940% off

Q: What payment methods do you accept?

  • 💳 Credit/Debit Cards (VISA, MasterCard)
  • ₿ Bitcoin, WebMoney
  • 💵 Wire Transfer, Paysera

Q: Can I upgrade from free to Premium later?
✅ Yes! All your existing files stay intact when you upgrade.

Q: What happens if my Premium expires?
Your files remain accessible, but:

  • Speeds revert to free levels
  • Daily download limits apply
  • New uploads get 90-day storage

5. Account Management

Q: Do I need to register?
A: You can upload without registering, but registration gives you:

  • Permanent file access
  • Faster downloads
  • Storage dashboard

Q: How do I sign up?
A: Just enter your email – no password needed! Takes 10 seconds:

  1. Go to Upstore.net
  2. Type your email
  3. Check inbox for access link

Q: I can’t log in! What do I do?
Try these steps:

  1. Click “Forgot password?”
  2. Check spam folder for reset link
  3. Email [email protected] if stuck

Q: How do I delete files?
Two ways:

  1. Use the deletion link sent after upload
  2. In your dashboard: “My Files” → Select → Delete

6. Troubleshooting

Q: Why won’t my file upload?
Common fixes:

  • Check file size (max 2GB free / 5GB premium)
  • Try a different browser (Chrome/Firefox work best)
  • For large files: Use our desktop uploader

Q: My download link expired!
A: Links last:

  • 30 days for guest uploads
  • 90 days for free accounts
  • Forever for Premium users
    Pro tip: Re-upload important files!

Q: Why do I see captchas?
A: Free accounts require occasional “I’m not a robot” checks. Premium removes all captchas.

Q: Can I use download accelerators?
✅ Yes! Premium supports:

  • Internet Download Manager
  • Free Download Manager
  • JDownloader

7. Sharing & Collaboration

Q: How do I share files?
A: After uploading:

  1. Copy the download link from your dashboard
  2. Paste in email/message to recipients
    They don’t need an Upstore account!

Q: Can I password-protect shared files?
A: Currently, you can only set account-wide passwords. For sensitive shares:

  1. Create ZIP with password
  2. Upload encrypted ZIP
  3. Share password separately

Q: Can teams use one account?
A: We only offer individual accounts currently. Each member needs their own subscription.

8. Support & Contact

Q: How do I contact support?
A: Email [email protected] for:

  • Payment issues
  • Account recovery
  • Technical problems
    Typical response time: <24 hours

Q: Do you offer phone support?
A: Not currently – email helps us serve you faster!

Q: Where are your servers located?
A: Our fortified data centers are in:

  • 🗽 New York, USA
  • 🏰 London, UK
    Both GDPR-compliant locations

Pro Tips from Upstore Experts

  1. Free users: Rename important files with dates (e.g., “Tax_2024-03”) to track expiration
  2. Photographers: Use remote upload to transfer directly from camera cloud services
  3. Businesses: Schedule quarterly uploads of financial records to our GDPR-compliant servers
  4. Everyone: Bookmark your dashboard for 1-click access!

⭐ Still have questions? Email us at [email protected] – we’re happy to help! ⭐
👉 Visit Upstore.net | 👉 Premium Plans